First Time Sync

The first time you install Sparq Search on your store, we need to pull all of your data from Shopify and process it to make it available for searching on your store user. This process can take some time depending on the count of products, collections and pages at your store.

The items are processed in batches (150 products each). Until the first batch is complete, we do not enable the search on your store. We automatically enable the search page and search dropdown once the first batch is processed successfully. This ensures that users do not see empty search pages or dropdown when visiting your store.

If you would like to disable the search until the first sync is complete, you can disable the integration and enable it manually later.

During the time when data is being synced, you will see a message along with a progress bar like shown below.

Data Sync Loader

Enabling Sparq

After the initial Data Sync is done, make sure that you toggle the “Enable Search Integration” button in the Dashboard so that Sparq Search is live on your store.

Enable Sparq

You can also take this time to check out the Theme Integration setting that you have access to with Sparq. Also, make sure that enabled the search box, search page and collection page integrations. You can read more about all of this in the Theme Integration section.

Partial Sync

As Sparq Search supports real-time sync, you will observe that data from Shopify is synced multiple times from your store. During this partial sync period, the search on your store is not affected. Depending on the volume of data (only records changed since the last update), the data in search may be out of sync with search results. This is usually for a few minutes until all data is synced again.

If the partial sync is under progress on your store, you will see a message like below on app.

Data Sync Partial Sync